Hey, my name is
Mandlenkosi
Vana

I lead platform capabilities, enjoy purposeful problem-solving, and believe great solutions start with empathy. I love exploring the world, and nerd out on all things tech and music while finding meaning in the everyday.

  • Based in Johannesburg, ZA
  • Experience 14+ Years
  • Nickname Mandla
Latest Posts

Here's where I put thoughts to paper (well pixels). Whether it's a lightbulb moment, a life lesson, or just an idea worth sharing, this space is all about exploring what matters — creatively, honestly, and with heart.

Digital Detox, Reflection
3 August 2025

Have you ever caught yourself scrolling aimlessly or feeling twitchy at every ping from your phone? In our hyper-connected world,…

Reflection
27 July 2025

Life can often feel like a race – rushing from one thing to the next, with hardly a moment to…

Travel
20 July 2025

Let’s face it—travel is supposed to be relaxing, right? But how often do we return from a trip needing another…

About Me

Hey there — I'm Mandlenkosi Vana. Welcome to my little corner of the internet.

I’m a solutionist and technologist at heart, with a passion for human-centered design. That doesn’t mean I’m a hardcore techie or a pixel-perfect designer — I just believe in solving real problems with real people in mind. The kind of problems that challenge systems, spark ideas, and make us rethink how we do things.

What guides me? Simplicity that cuts through noise. Authenticity that builds trust. And integrity that keeps the work (and the journey) honest.

Have a look around, drop me a message, and let’s connect on building solutions that put people first — no matter the industry, no matter the challenge.

Get in touch
My Journey
67
Completed
Projects
37m+
Happy
Customers
8
Awards
Won

It started with a curiosity for solving real problems — the kind that don’t have easy answers, the kind that matter. Over the years, I’ve dug into complex challenges across the financial services space, helping design solutions that are as sustainable as they are effective. Whether leading teams or working shoulder to shoulder with them, my focus has always been the same: deliver work that creates lasting value.

That path’s taken me into new spaces too — from exploring MarTech and Healthcare Strategy to unpacking what ethical leadership truly means. A highlight? My international exchange at Duke University’s Fuqua School of Business with the Wits Business School, where big ideas met real-world purpose.

This section captures that journey: the lessons, the milestones, and the impact so far — with more to come.

SKILLS
Leadership
91%
Strategy
91%
Communication
90%
Analysis
90%
Music
80%
SERVICES
Product Development

From concept to execution, I bring bold ideas to life. By blending innovation with human-centricity, I design and deliver products that not only meet market needs—but spark real impact.

Business Consulting

I partner with purpose-driven teams to uncover insights, unlock clarity, and drive growth. Whether refining strategy or navigating change, I help businesses align their vision with meaningful outcomes.

Process Engineering

Complexity shouldn’t hold you back. I streamline systems, optimise operations, and reimagine workflows to empower teams and boost performance—efficiency meets elegance.

Music Directing

Whether on stage or in the studio, I craft cohesive musical experiences that move people. From arrangement to execution, I lead with intuition, collaboration, and creativity.

EDUCATION
2020 - 2021
Master of Business Administration (MBA)
Wits Business School
Oct - Dec 2021
MBA International Exchange Programme
The Fuqua School of Business - Duke University
2019
Postgraduate Diploma in Business Administration
Wits Business School
2018
Future Generation Leadership Programme
Stellenbosch Business School
2007 - 2011
Bachelor of Commerce in Information Systems
University of the Witwatersrand
AWARDS
2025 - FNB Innovators Awards
Top 10 Radical & Breakthrough Innovation

Prize awarded for delivering a multi-jurisdiction and multi-interface innovation that puts the benefits of convenience, security and control in the hands of platform users.

2025 - FNB Innovators Awards
Minivation

Prize awarded for delivering a multi-jurisdiction and multi-interface minivation that enables individual platform users to manage their loved ones' profile information on their behalf - anywhere, anytime.

2023 - FNB Commercial Awards
Individual Award

A 5-day cruise trip awarded for exceptional individual performance during the financial year.

2023 - Association of MBAs
AMBAs Membership

Certification and membership awarded for successfully completing the MBA programme from the top 1.68% of business schools in the world.

2022 - FNB iCustomer Awards
Newcomer of the Year

Prize awarded for exceptional individual performance and value created within the first 90 days of joining the business.

2020 - Odgers Berndtson CEOx1Day Programme
CEOx1Day Winner

A day spent, as an MBA student, shadowing a CEO of a top-performing corporate to learn and understand what drives these current and future leaders.

2013 - FNB Innovators Awards
Top Graduate Innovation

Prize awarded for delivering an environmentally friendly digital innovation, as a graduate, that helped the organisation reduce its carbon footprint by giving customers the power of choice.

2012 - FNB Graduate Programme
Top Graduate

An opportunity to represent the banking industry in the 9th edition of the GradX magazine.

EXPERIENCE
2024 - Present
FNB South Africa - iCustomer
Enterprise Platform Capability Head / Product Owner

I lead the business strategy for the Profile Verification (leveraging third-party and A.I. integrations) capability of the enterprise platform, and the Innovations portfolio for the business unit.

I previously led the business strategies for the Platform Registration and Profile Information Management capabilities.

2022 - 2023
FNB South Africa - iCustomer
Enterprise Platform Sub-Capability Lead / Process Owner

I led the tactical strategy and associated delivery plans for the Profile Information Management capability.

2016 - 2022
FNB South Africa - PoP & PCB
Business Analysis Manager

I led the Analysis portfolios for the Points of Presence Architecture and Premium Core Banking business units with a diverse team of business and process analysts.

2015 - 2016
FNB South Africa - PoP
Business Process Engineer

I directed the engineering and re-engineering of business processes for the Sales and Service capability for face-to-face customer interactions.

2012 - 2015
FNB South Africa - Digital Banking
Business Analyst

I executed the delivery of digital solutions for the mobile and web-based banking interfaces.

Get in touch